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ChartNet Technologies, Inc.

ChartNet Transcription is a flexible system for medical transcription designed to handle the requirements of Medical Records, Radiology, Cardiology, Pathology, and all other types of medical transcription.

Some of the main features of ChartNet: (click here to see screen shots)

  • Easy, efficient transcription
  • Home (remote) transcription
  • Demographics interface from other systems
  • Reports interface to other systems
  • Flexible report design
  • Flexible report distribution (routing) options
  • Remote location support
  • Extensive management tools for system monitoring
  • Electronic signature
  • Reports can be held for review/QA
  • Remote review/QA
  • Reports can be held if incomplete or missing demographics
  • Client/server database design
  • Modest hardware requirements
  • Easy system deployment
  • Affordable!

At the heart of ChartNet is the main ChartNet Transcription program that is used for typing reports.

Integrated word processing eliminates the need to purchase separate word processing software licenses. To help make training easy, the ChartNet word processor uses the same shortcut keys as popular word processors and contains many built-in shortcuts for helping to make transcriptionists as productive as possible.

Integrated medical dictionary eliminates the need to purchase separate medical dictionary licenses. The medical dictionary contains over 240,000 medical and pharmaceutical words and abbreviations and is updated quarterly.

Integrated speed-typing ("ExpandType")  allows unlimited number of abbreviations that expand into an unlimited amount of text.

Integrated drug name searching allows the user to easily submit drug names and other medical terms to any Internet search engine in order to get correct spelling or additional information, all without leaving the word processor.

Automatic population of demographic fields speeds up transcription and reduces errors by pulling patient demographic data from a master patient file.  (Requires a demographic interface to the client's registration system.)

Normals and template library available to all transcriptionists helps with productivity and consistency. Normals can be setup by provider so that, for example, Dr. Jones' normal for a chest xray can be different than Dr. Smith's.

Headers, footers, and signature lines are handled automatically. Transcriptionists only have to type the body of the report. At print time, ChartNet automatically merges in demographic fields into the headers and footers.  Transcriptionists do not have to spend time with formatting issues.

Dictation system interface allows data fields from the dictation job to automatically be entered into the demographic screen, eliminating keystrokes and increasing accuracy.  If the dictation system provides a patient ID, such as the medical record number, ChartNet will use the ID to search the Master Patient Index to retrieve the patient demographics.

Designed to be used without a mouse so that transcriptionists can keep their hands on the keyboard to maximize their productivity.

Bookmarks can be placed anywhere in a report format for quick, single-key jumping to the next report section or heading.

Automatic checking of signature line “orphaning”. When a report is complete, ChartNet will determine if the report spans more than one page and prompt the user to check for the possibility of an orphaned signature line (i.e. the signature line appears on the final page by itself). If orphaning exists, then ChartNet will automatically bring down a few lines from the previous page so that the signature line is no longer orphaned.

Shrink to Page option automatically reduces the font size of a report until the entire report fits on a single page. System Manager can set the minimum font size.

Automatic page numbering of reports. Page numbers can be placed anywhere on the report. For example, "Page 1 of 3" can be printed on the bottom of the first page.

Automatic backup of reports being typed. When in word processing, ChartNet automatically does a backup of the report every 2 minutes so that, in the case of a power failure, the user can quickly recover their last report.

Integrated e-mail between supervisors and transcriptionists. Especially useful for communicating with home transcriptionists. For example, a supervisor can broadcast an email to “all home users”. User's email options can be setup so that the user can only send messages to their supervisor.

Automatic cc: list generation and distribution allows, for example, a person to be added to the cc: list who will automatically receive a copy of the report via fax, hardcopy, or email.

Auto-Fax, Auto-Email,  and Auto-Print allows doctors and to automatically receive copies of reports if they are the dictating, attending, referring, or consulting doctor.

Automatic tracking of report statistics by transcriptionist, site, report type, doctor, etc. For each transcriptionist, the system keeps track of the number reports typed, number to characters typed, number of lines, and the amount of time spent typing.

Transcriptionists can control the colors of the word processing screen to make viewing the text as comfortable as possible.

Transcriptionists can control the size of the text displayed on the word processing screen by setting the zoom value.

Integrated macro facility can be used to automate repetitive tasks.

Online help system allows quick reference to every ChartNet feature and shortcut key.

Plus, much more !

Easy forms design allows even complex forms to be created easily. Forms can be set up to use any font, font size, font style, or other formatting options. Logos can be inserted into the report's header.

Fully customizable demographics forms for capture of patient information (e.g. name, account number, medical record number, etc.). The system manager has full control over field placement, field prompts, field lengths, formats, lookups, etc. Fields can be set to be required or not required. Fields that require codes (e.g. Doctors codes) can have lookup tables assigned so that the transcriptionist can search by doctor name to find the correct code.

Flexible report distribution options, including printing to any local or network printer, auto-faxing, auto-emailing, interfacing to other systems, printing to current patient location, and batch printing. Any combination of distribution options can be setup as the default for each report type. Transcriptionists can add to the default distribution list at the end of typing a report if, for example, a copy needs to be faxed to someone.

Batch printing allows reports to be printed in a batch by any sort sequence. In addition, detail logs can be printed showing what reports were printed in the batch. Letters, envelopes, and labels can be printed as well.

Management reporting of productivity and statistics by transcriptionist, site, report type, doctor, etc. ChartNet keeps detailed logs of all transcription activity, automatically tallying character counts, line counts, report counts, payroll amount, etc. The system manager can print detail or summarized reports covering any time-period. Likewise, each transcriptionist can view or print a detail report of their own statistics at any time.  If the customer requires billing reports, ChartNet has an extensive library of billing and invoicing reports suitable for sending to clients.

System security features control who can access reports in the system and what functions they are allowed to perform.  The System Manager can restrict users to specific accounts (sites), as well as specific report types.

Turnaround-time reporting by report type. Each report type can be assigned a turnaround goal (e.g. 4 hours) and ChartNet can report the number and percentage of reports that did or did not meet the goal.

Flexible character and line count calculations allow different calulation methods to be set up for calculating transcriptionist productivity and customer billing. 

Transcriptionists can be flagged as “on review” for quality assurance review. Reports held for review are not distributed until a supervisor reviews them. ChartNet has a powerful Review and QA  module for viewing, correcting, and distributing reports that are held for review.

Remote review option allows reports to be reviewed from users that work at home.

Powerful report search feature allows you to find reports using any criteria including searching for specific words or phrases in the body of reports. Reports selected by a search can be distributed, batch printed, edited, etc.

Incomplete report tracking prevents reports from being distributed that are not complete (i.e. missing parts of the dictation or missing demographics)

Event history is kept on each report to help resolve problems or questions.

Web-server based system status information can be viewed by a web-browser that shows the current status of the system. Information displayed includes reports typed today, reports in review, reports typed for each site, reports typed by each transcriptionist, status of each interface, and much more.

In today's transcription world, the option to have work typed by home-based transcriptionists is a requirement.  ChartNet offers home transcription using the same software that is used in-house, but uses the Internet to keep the home transcriptionist's system in-sync with the host system.

The Internet is used to send/receive files. All files are encrypted with 128-bit encryption before being sent across the Internet.

Forms, doctors, patient demographics, and other files are updated automatically when the home user connects to the host site, allowing the transcriptionist to work "off-line" when typing. Any time changes are made to the host database, the changes are replicated out to all home users.

Integrated E-mail lets users send and receive e-mail without leaving ChartNet.

Internet-based software installation is used to initially install ChartNet on the home transcriptionist's PC, eliminating the need to send out CD's or have the PC brought to the main office.

Internet-based software updates allow home transcriptionists to receive ChartNet software updates at their convenience.

ChartNet has a complete line of interfacing options to meet the needs of a hospital or transcription service company.

Demographic (A/D/T) inbound interfacing via HL7 or custom formats allows demographic fields to be filled in automatically, helping to speed up data entry and eliminate errors.

Orders inbound interfacing via HL7 or custom formats for transcription of ancillary reports (e.g. Radiology, Cardiology, etc)

Report outbound interfacing via HL7 or custom formats to other hospital systems.

Dictation system interfaces to ChartVox and third party dictation systems to help speed up data-entry and reduce errors.

HL7 transactions can be sent and received via socket-to-socket, or via a common file server directory.

No “interface engine” required.

To help reduce paperwork and to allow for the smooth flow of information through the medical system, ChartNet allows reports to be electronically signed from the host site, or via the Internet.

Electronic signature can be set up by form type and by provider. Only those providers that want to sign electronically can be set up to do so.

Allows editing of reports if the provider is authorized.

Providers can sign for other providers in their group, if authorized.

Complete audit trail of reports signed and edited.

Providers can sign from offices or home using their web browser by accessing the  ChartNet Web Portal.

In some cases, transcription service companies may have customers who prefer to handle report printing and minor edits themselves. This is accomplished by providing a ChartNet remote server at the customer's location. In addition to handling all of the interfacing requirements, the remote server also acts as a file server for those users at the remote location that need to access ChartNet reports.

The remote server is kept in-sync with the host system so that the remote server maintains an exact replica of the host system's database. Any time changes are made to the host database, the changes are replicated out to all remote locations.

The Internet is used to send/receive files from the host site to the remote site. All files are sent via FTP after being encrypted with 128-bit encryption.

Users can search, view, print, and interface reports from the remote server.

Faxing can be done via the remote server.

Batch Printing of reports can be set up at the remote location. Reports can be printed in any sort order.

ChartNet Web Portal

The ChartNet Web Portal is an add-on module to ChartNet that allows web-based access to ChartNet via a web-browser.  Functions available to Web Portal users include:

  • Report search
  • Report view / print
  • Report editing
  • Batch printing
  • Electronic Signature